Especially as the year draws to a close, we like to take stock of what we have experienced and observed both personally and professionally, bluntly and objectively. Reflecting and analyzing; I invite you to do it with me.
I never want to change anything, or take a step back, not because I don’t make mistakes, errare humanum est, but because I believe that every thing lived is one more small step that should bring us closer to a better version of ourselves, learn so that the same situation does not repeat itself and congratulate ourselves for everything we have done excellently. This is a personal goal, to continue growing, not to lose perspective, to be a better mother, friend, professional, in short, person. We must forgive ourselves if there is something we have done and it did not turn out as we expected if it was with the best will and with a desire to help, but we must be very responsible and aware of the treatment of others and promote always an excellent work environment, inclusive and which brings out beautiful personalities. It is not negotiable.
Having a high performance team means that they receive high respect.
Only with the crisis and continuous technological advancement, change in companies is the only constant. In recent years, cases of work anxiety have multiplied, the stress that many people attribute to the treatment received by their boss, is the order of the day. According to medical experts, permanent anxiety is caused by the constant bombardment of negative thoughts, which do nothing but limit people’s abilities and prevent high performance. The new year is approaching and what better time to take stock and become a better version, to become a top leader, 100% responsible for the health and growth of your team.
Each of the interactions we have has relevance, to a greater or lesser extent. The way we use words, or the way we look, or the gestures we make when communicating, have a great effect on others.
Leadership is impact, it is influence.
We know that leadership is impact and influence. We reflect on the responsibility of being in charge of the lives and health of the people who work in the company, because it is enormously large. The leader influences the self-esteem of his collaborators, their sense of belonging, their relationship with others in the company and outside it. Why do I add healthy to what is already known as responsible leadership? Because there is nothing more harmful to people’s health, and to the economic benefit of any company, than the result of the action of those employees who hear daily from their boss what they are not doing well in a destructive way, not constructive After feeling his cold, disapproving gaze on her skin in a meeting, in the corridor, in the elevator. Going to your workplace with discomfort and even fear, with a growing anxiety that is so counterproductive to your necessary creativity, positive energy, and good performance. A feeling that sooner or later it will end in sick leave, very expensive for the company, and that it will demotivate the rest of the team who now have extra work on the table. This usually creates a chain reaction.
Anti-branding in the organization
Hopefully for the company, this person will be actively looking for another project where they are valued, where they can grow, where they feel like a professional again and not a doll in the hands of a tyrant. Why do I say that hopefully for the company he will look for another job? Because more and more, what happens in these cases is that, for fear of not finding another job, because of the high level of unemployment and because job stability has ended and making a career in a company is no longer a option, these people will stay in place, and that is expensive for the company. Because they don’t feel respected, they won’t retrain themselves, they won’t take care of their computer equipment, they won’t turn off the lights behind them, they won’t bring the passion needed to give ideas and innovate, or the positive energy to carry out their tasks with excellent results, it will not occur to them to anticipate the needs of their customers (either internal or external), nor to cooperate actively with the other areas of the company. They’d rather spend hours of their work on the phone or in person explaining their boss’s discomfort and unfair treatment instead of producing. They will talk badly about him and his company to suppliers, to customers, precisely to those they have the most relationship with and, of course, to their families and friends. This is bad branding, a kind of anti-branding. The fastest way to slowly destroy the image of the company, its reputation, innovation and growth. We are in the era in which each person is present on average in three social networks, where they share their day-to-day life. What are your employees sharing publicly about their work on networks?
Image and reputation of the company
Maybe you have such a person in your company or several. What to do? Managers who achieve high performance from their collaborators communicate more with them in person, face to face, by phone or video conference if they are in another city. They take the opportunity to use a positive vocabulary, emphasizing those tasks that have been carried out, thanking their contribution, encouraging them to give their best. They respect people, put themselves at their service, help them grow, guide them, because that way everyone wins and all this from humility (added to a great personal will), since it is one of the ingredients because the recipe of the success leading people, leave the oven at your point.
Empathy, use of emotional intelligence, sounds like you?
Let’s be very aware that, in order to sell more products or services, obtain more profits, stand out from the competition, grow and improve our reputation, we need to know how to practice what we at Aprofitalents call: responsible-healthy leadership. What kind of people and results do you want for your team? Fear and insecurity at work block people, eliminate their ability to innovate and create, disorient them, incapacitate them. With the exercise of self-observation and the help of a mentor, the leader can develop his empathy, use his emotional intelligence, detect in himself what needs to be improved, what needs to be stopped to do and what to start doing.
As the expressionist painter Jackson Pollock once said: “When I’m in the painting, I’m not aware of what I’m doing (…) a painting has a life of its own. I try to let it emerge”.
I encourage you to think about how your year went, and that the more human you are, the better results you achieve.
I end with what for me is the key to every leader being able to delegate effectively, with this image that we share on our new Instagram account.